Jim Miller
About Jim Miller
Jim Miller serves as the Member Success Director at Inspirato, where he has worked since 2023. He has a strong background in customer service and hospitality management, with previous roles at SolarCity and Embassy Suites.
Current Role at Inspirato
Jim Miller serves as the Member Success Director at Inspirato, a position he has held since 2023. In this role, he focuses on enhancing the member experience by implementing innovative strategies. His extensive experience in customer service and team leadership contributes to his effectiveness in this position. He is based in Denver, Colorado.
Previous Experience at Inspirato
Before becoming the Member Success Director, Jim Miller held several positions at Inspirato. He worked as a Personal Vacation Advisor from 2018 to 2019, followed by roles as Senior Lead from 2020 to 2023, and Regional Pass Lead for Team Colorado from 2019 to 2020. He briefly served as a Senior Personal Vacation Advisor in 2019. His progression through these roles highlights his commitment to the organization.
Experience in Hospitality Management
Jim Miller has a strong background in hospitality management, having worked at Embassy Suites for several years. His roles included Front Desk Agent, Front Office Supervisor, and Front Office Manager from 2014 to 2018. These positions provided him with valuable insights into customer service and operational management, which he applies in his current role at Inspirato.
Education and Academic Background
Jim Miller studied at San Diego State University, where he earned a Bachelor of Arts in Geography from 2008 to 2012. He also attended JK Mullen High School from 2005 to 2008. His educational background has equipped him with analytical skills that are beneficial in his professional endeavors.
Early Career Experience
Jim Miller began his career in the hospitality industry with Marriott International as a Pool Attendant in 2013. He later joined SolarCity as a Field Energy Advisor for seven months in 2013 to 2014 in the greater San Diego area. These early experiences laid the foundation for his subsequent roles in customer service and hospitality.