Lisa Schripsema
About Lisa Schripsema
Lisa Schripsema is a Member Success Specialist with a background in Human Capital Management and SaaS products. She has held various roles at Inspirato, including Membership Director and Partner Relations Director, and has experience in building customer relationships and enhancing satisfaction.
Current Role as Member Success Specialist
Lisa Schripsema currently serves as a Member Success Specialist at Inspirato, a position she has held since 2023. In this role, she focuses on enhancing member experiences and ensuring customer satisfaction. Her responsibilities include providing support and guidance to members, leveraging her expertise in the Human Capital Management sector to deliver effective solutions.
Previous Experience at Inspirato
Before her current role, Lisa held several positions at Inspirato. She worked as the Membership Director from 2021 to 2023, where she was responsible for managing member relations and driving membership growth. Additionally, she served as the Partner Relations Director for Inspirato for Business for a brief period in 2022, focusing on partnerships and business development.
Professional Background in Sales and Management
Lisa has a diverse professional background, having worked in various sales and management roles. She was a Senior Product Advisor at Heartland for two months in 2023, where she provided product insights. Prior to that, she was an Account Executive at Glass America from 2019 to 2020, and an Account Manager at Innovative Aftermarket Systems from 2014 to 2018. These roles contributed to her expertise in customer relationship management.
Education and Specialization
Lisa Schripsema earned her Bachelor of Arts degree in Public Relations/Event Management from Western Michigan University, studying from 2011 to 2015. Her educational background supports her specialization in providing SaaS product suites to small and mid-size businesses, particularly in the Human Capital Management arena.
Skills in Customer Relations
Lisa specializes in building relationships and enhancing customer satisfaction. Her strong focus on effective communication and high emotional intelligence enables her to connect with clients and address their needs effectively. This skill set has been instrumental in her roles across various organizations.