Tim M. King
About Tim M. King
Tim M. King is a Senior Manager of UX Design at Inspire Brands and a Founding Partner at Nterstice Group. He has extensive experience in user experience and human factors, having held various leadership roles at companies such as Delta Air Lines, NCR Corporation, and Equifax.
Work at Inspire Brands
Tim M. King serves as the Senior Manager of UX Design at Inspire Brands, a role he has held since 2022. In this position, he focuses on optimizing the ordering and delivery experience for various quick-service restaurant (QSR) brands, including Arby's, Buffalo Wild Wings, Sonic Drive-In, Dunkin', Jimmy John's, and Baskin Robbins. He is responsible for UX planning, operations, and delivery within the Guest Product Management organization, ensuring that customer experiences are streamlined and effective.
Previous Experience in UX Design
Before joining Inspire Brands, Tim M. King held several key positions in the field of user experience design. He worked at NCR Corporation as UX Director and Lead User Experience Architect from 2018 to 2020. Prior to that, he was the Atlanta Studio Lead at NCR Corporation from 2016 to 2018. He also served as Director of Information Architecture & Human Factors at Equifax from 2012 to 2014, and as Director of Customer Experience Research & Management from 2014 to 2016.
Career at Delta Air Lines
Tim M. King began his career at Delta Air Lines, where he worked in various capacities from 1998 to 2005. He started as an Associate Human Factors Engineer and progressed to Senior Human Factors Engineer. His experience at Delta Air Lines laid the foundation for his expertise in human factors and user experience, contributing to his later roles in the industry.
Education and Expertise
Tim M. King studied at the Georgia Institute of Technology, where he earned a degree in Experimental Psychology with concentrations in Engineering, Social, and I/O Psychology from 1995 to 1997. He also pursued executive education at Georgia Tech Scheller College of Business, completing programs in Engineering Management - Lean Product Development and Innovation Leadership between 2016 and 2019. His educational background supports his focus on customer-driven processes and enhancing brand satisfaction.
Founding Partner at Nterstice Group
In addition to his role at Inspire Brands, Tim M. King is a Founding Partner at Nterstice Group, a position he has held since 2016. He also serves as Managing Partner at the same organization since 2020. His work at Nterstice Group reflects his commitment to advancing user experience and design strategies across various sectors.