Aaron Marusyk
About Aaron Marusyk
Aaron Marusyk serves as the Unit Manager for IT User Support in Western Canada at Intact, where he has worked since 2019. He has extensive experience in IT support and claims management, previously holding various roles at Intact and GE Capital.
Current Role at Intact Financial Corporation
Aaron Marusyk currently serves as the Unit Manager for IT User Support in Western Canada at Intact Financial Corporation. He has held this position since 2019, operating from Calgary, Canada. In this role, he focuses on driving incident and request tickets to closure, emphasizing a strong customer and end user focus. His responsibilities include overseeing IT support operations and ensuring that user needs are met efficiently.
Previous Experience at Intact Financial Corporation
Before his current role, Aaron Marusyk held several positions at Intact Financial Corporation. He worked as a Senior Service Delivery Management Representative from 2017, following his role as IT Coordinator from 2012 to 2017. Additionally, he served as a Training Consultant in Claims from 2009 to 2012 and as a Claims Adjuster from 2007 to 2009. His diverse experience within the company has contributed to his expertise in IT support and service delivery.
Early Career at GE Capital
Aaron Marusyk began his career at GE Capital, where he worked as a Claims Adjuster for 11 months in 1998. This early role provided him with foundational experience in claims management and customer service, which he later applied in his various positions at Intact Financial Corporation.
Collaboration and User Experience Focus
Aaron Marusyk is committed to enhancing the end user experience in IT support. He values respectful collaboration with other departments to achieve strategic goals. His passion for working with talented colleagues contributes to a positive work environment and drives successful outcomes in his role.