William Hatchell
About William Hatchell
William Hatchell is a Senior Technician at IntelliBridge in McLean, Virginia, where he has worked since 2021. He has previous experience in various technical roles at mindSHIFT Technologies and Ricoh USA.
Work at IntelliBridge
William Hatchell has been employed at IntelliBridge as a Senior Technician since 2021. He is based in McLean, Virginia, where he has contributed to various technical projects and initiatives over the past three years. His role involves providing technical support and solutions, ensuring operational efficiency within the organization.
Previous Experience at mindSHIFT Technologies
Before joining IntelliBridge, William Hatchell worked at mindSHIFT Technologies, Inc. from 2014 to 2016. In this position, he served as a Tier 1 Technician in Sterling, Virginia, where he gained foundational experience in technical support and customer service.
Technical Leadership at mindSHIFT
William Hatchell advanced his career at mindSHIFT Technologies by taking on the role of Technical Team Lead from 2016 to 2018. In this capacity, he was responsible for overseeing technical operations and leading a team in Sterling, Virginia, enhancing his leadership and management skills.
Role at Ricoh USA, Inc.
William Hatchell further developed his expertise while working at Ricoh USA, Inc. as a Customer Care Manager from 2018 to 2020. Based in Tysons Corner, he managed customer service operations, focusing on improving client satisfaction and support processes.