Sophie Houtzagers

Callcenter Agent @ Interpublic Group

About Sophie Houtzagers

Sophie Houtzagers is a call center agent with a background in retail and construction. She has worked at various companies, including Jumbo Supermarkten and Albert Heijn, and has been with IPG since 2018.

Current Role at IPG

Sophie Houtzagers has been employed as a call center agent at Interpublic Group (IPG) since 2018. In this role, she engages with customers, addresses inquiries, and provides support. Her experience in customer service is a key aspect of her responsibilities, contributing to the overall efficiency of the call center operations.

Previous Experience at Jumbo Supermarkten

Sophie Houtzagers worked at Jumbo Supermarkten in various capacities. She served as a verkoop medewerkster in the fresh produce department from 2015 for a duration of 9 months. Following this role, she transitioned to a cashier position from 2016 to 2017, where she worked for 5 months. These positions provided her with foundational skills in retail and customer interaction.

Experience at Albert Heijn

Prior to her time at Jumbo Supermarkten, Sophie Houtzagers worked at Albert Heijn as a verkoopster in the meat and bakery sections. This role lasted for one year, from 2013 to 2014. Her responsibilities included assisting customers and managing product displays, enhancing her expertise in the retail sector.

Internship at Swietelsky Construction Company Ltd

Sophie Houtzagers completed a 9-month internship at Swietelsky Construction Company Ltd from 2016 to 2017. This experience allowed her to gain insights into the construction industry and develop practical skills that complement her retail background.

Education Background

Sophie Houtzagers pursued her studies at Instituut Broers from 2016 to 2017 for one year. Additionally, she attended Summa College in 2017, although her duration of study there was less than a month. These educational experiences contributed to her professional development.

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