Whitley Frank
About Whitley Frank
Whitley Frank is an Imaging Analyst and Developer with extensive experience in application development and support, currently working at IPG in New York since 2014. He has a background in psychology and computer science, and has developed multiple applications for document management systems.
Work at Interpublic Group
Whitley Frank has been employed at Interpublic Group (IPG) as an Imaging Analyst and Developer since 2014. In this role, Frank focuses on developing and maintaining custom applications and solutions, particularly within the OpenText environment. Frank's responsibilities include gathering business requirements, designing solutions, and providing user support. Prior to this position, Frank served as an Application Support Analyst at IPG from 2012 to 2014, where similar tasks were performed. Frank also worked as an IT Intern at IPG from 2011 to 2012, gaining foundational experience in the technology sector.
Education and Expertise
Whitley Frank holds two Bachelor of Science degrees. The first was achieved at the University of Nebraska at Omaha, where Frank studied Psychology from 2007 to 2011. The second degree was obtained from Herzing University, focusing on Computer Science and Software Development, completed between 2011 and 2014. Frank possesses expertise in OpenText database design, web GUI design, and report design and generation. Additionally, Frank utilizes agile methodologies in the development, testing, and maintenance of custom solutions within OpenText process workflows.
Professional Background
Whitley Frank's professional background includes diverse roles across various organizations. Before joining IPG, Frank worked at PayPal as a Customer Solutions Agent for three months in 2011. Frank also gained experience as a Telephone Interviewer at The Msr Group in 2010 and as a Bakery Clerk at Hy-Vee from 2009 to 2010. Earlier in Frank's career, a position as a Waitress and Wedding Server at Black Horse Inn in the United Kingdom was held in 2007. This varied experience has contributed to Frank's skill set in customer service and technical support.
Application Development Experience
In the role of Imaging Analyst and Developer at IPG, Whitley Frank has developed four new applications in C#. These applications were specifically designed for custom solutions to facilitate the upload of digital documents into the ECM system. Frank has also improved and maintained multiple custom programs and OpenText projects, focusing on the design and implementation of effective solutions that meet business needs.