Tsholofelo Mboweni
About Tsholofelo Mboweni
Tsholofelo Mboweni is a Service Desk Engineer at Investec, where he has worked since 2021. He has over three years of experience in IT support roles and holds qualifications in Networking and Communication Networks.
Work at Investec
Tsholofelo Mboweni has been employed at Investec as a Service Desk Engineer since 2021. In this role, he is responsible for providing technical support and assistance to users, ensuring efficient resolution of IT-related issues. His experience in service desk support contributes to the overall functionality of the IT department at Investec.
Education and Expertise
Tsholofelo Mboweni studied at Muscatine Community College, where he earned an Associate of Applied Science (AAS) degree in Networking from 2014 to 2015. He also holds a National Diploma in Communication Networks from Tshwane University of Technology, completed between 2011 and 2014. His educational background is complemented by a Matric qualification in Sciences from DZJ Mtebule High School, achieved from 2004 to 2008.
Professional Background
Before joining Investec, Tsholofelo Mboweni gained experience in various IT roles. He worked as an IT Support Technician at Webber Wentzel from 2019 to 2021 and as a Service Desk Analyst at Edcon for a brief period in 2016. He also served as a Desktop Engineer at T-Systems South Africa from 2017 to 2018. His career began as a Receptionist at Mediclinic in 2013.
Technical Skills and Knowledge
Tsholofelo Mboweni possesses over three years of experience in IT Desktop Support and Service Desk Support. He has comprehensive knowledge of Cisco technology, including its design, implementation, administration, and support. His expertise extends to deploying IP protocols and troubleshooting, with a particular focus on telephone etiquette and remote desktop support.
Current Studies and Interests
Tsholofelo Mboweni is currently pursuing a qualification in Information Security, reflecting his keen interest in Cyber Security. This ongoing education aims to enhance his skills and knowledge in the field, aligning with industry trends and demands.