IRCTC
IRCTC is a large hospitality enterprise in India, serving 13 million passengers daily with services including internet rail reservations, full train charters, and a newly inaugurated call center.
Industry Sector
IRCTC operates within the hospitality industry, focusing on catering and travel services. The company plays a crucial role in enhancing the travel experience for passengers by providing various amenities and services. Its operations significantly impact the hospitality and catering sectors, serving millions of passengers daily.
Services Offered
IRCTC provides a range of services to enhance passenger experience. It offers an internet rail reservation facility in major cities, allowing users to book tickets online. The company also arranges full train charters and reserved berth programs for tourism. Additionally, IRCTC has inaugurated a Call Center, accessible by dialing 139, to assist customers with information related to Indian Railways.
Future Plans
IRCTC plans to establish over 50 multi-cuisine food plazas at major railway stations across India. These food plazas will feature contemporary decor, air-conditioned environments, and will operate round-the-clock. This initiative aims to improve dining options for travelers and enhance the overall travel experience.
Headquarters and Team Size
IRCTC is headquartered in India and employs a team of 1,692 individuals. The company is classified as a very large enterprise, reflecting its extensive operations and significant workforce dedicated to serving millions of passengers daily.
Passenger Reach
IRCTC serves approximately 13 million passengers every day, making it a significant player in the hospitality and catering sectors globally. This extensive reach underscores the company's role in facilitating travel and providing essential services to a vast number of individuals across the country.