Sean Bosse
About Sean Bosse
Sean Bosse is a Network Operations Center Analyst currently employed at J.D. Irving, Limited in Saint John, New Brunswick. He has extensive experience in technical support and operations, having previously worked at Xerox and HCL Technologies.
Current Role at J.D. Irving
Sean Bosse has been employed at J.D. Irving, Limited as a Network Operations Center Analyst since 2020. In this role, he is responsible for monitoring and managing network operations, ensuring optimal performance and reliability of network services. His experience in technical support and operations contributes to his effectiveness in this position.
Previous Experience at Xerox
Sean Bosse worked at Xerox for a total of 12 years in various roles. He served as a Remote Technical Support Analyst from 2001 to 2011, followed by positions as a Managed Services & Pre-Sales Support Specialist from 2011 to 2013, and as a Technical Support Operations Specialist from 2013 to 2018. His tenure at Xerox provided him with extensive experience in technical support and customer service.
Experience at HCL Technologies
From 2018 to 2020, Sean Bosse worked at HCL Technologies as a Support Operations Manager. In this role, he managed support operations and contributed to the efficiency of service delivery. His experience at HCL Technologies further developed his skills in operations management and technical support.
Educational Background
Sean Bosse has a background in Information Technology, having studied at Advanced Training and Service Inc. from 1998 to 1999. He also attended the University of New Brunswick, where he achieved a Bachelor of Arts from 1995 to 1996. Additionally, he completed his academics at Saint Malachy's Memorial High School from 1992 to 1995.
Early Career at Nortel Networks
Before joining Xerox, Sean Bosse worked at Nortel Networks for one year as a Technical and Lead Generation Support. This early experience in the technology sector laid the foundation for his subsequent roles in technical support and operations.