Whitney Rivers
About Whitney Rivers
Whitney Rivers is a General Liability Claims Examiner at James River Insurance Company, where she has worked since 2019. With a background in animation and extensive experience in claims management, she has developed expertise in coverage analysis and litigation management.
Work at James River Insurance Company
Whitney Rivers currently serves as a General Liability Claims Examiner at James River Insurance Company, a position held since 2019 in Richmond, Virginia. Prior to this role, she worked as an Assistant Claims Manager from 2016 to 2019 and as an Auto Claims Examiner for 7 months in 2016. In her current role, she performs coverage, liability, and damage analysis on claims assignments, manages litigated files in accordance with Litigation Management Guidelines, and maintains communication with insureds, claimants, and attorneys.
Education and Expertise
Whitney Rivers studied at Full Sail University, where she earned a Bachelor of Computer Science with a focus on Animation from 2007 to 2009. Her educational background laid the foundation for her career in animation and claims management. She possesses expertise in drafting disclaimers and reservation of rights letters when coverage issues are identified, showcasing her proficiency in handling complex claims scenarios.
Background in Animation and Claims Management
Whitney Rivers has a diverse professional background that includes experience in both animation and claims management. She worked as a Character Animator at Vicon House of Moves for 6 months in 2010, and as a 3D Specialist at Commercial Training Solutions for 7 months in the same year. Additionally, she served as a Lead Character Animator at Motion Analysis Studios for 1 month in 2011. This experience in animation complements her subsequent roles in the insurance industry, particularly at GEICO as a Telephone Claim Representative I from 2012 to 2016.
Achievements in Claims Management
Throughout her career, Whitney Rivers has been recognized for her performance in time-sensitive and high-pressure situations. Her consistent top performance reflects her ability to manage complex claims effectively. In her roles at James River Insurance Company, she has demonstrated a strong capacity for analyzing claims and ensuring compliance with Litigation Management Guidelines.