Brady Halbert
About Brady Halbert
Brady Halbert serves as the Customer Experience Officer at Janison, where he focuses on enhancing customer enablement materials and contributes to product testing for ICASA products. He has a background in marketing and communications, having previously held roles in digital marketing and commercial operations.
Work at Janison
Brady Halbert has been serving as the Customer Experience Officer at Janison since 2021. In this role, he focuses on developing and improving customer enablement materials aimed at enhancing the overall customer experience for ICASA products. His responsibilities include contributing to customer and user end-to-end product testing, which is essential for product updates and event delivery. Halbert also plays a key role in training internal staff and international resellers on the use of ICASA products and systems.
Previous Experience
Before joining Janison, Brady Halbert held several positions that contributed to his expertise in customer experience and digital marketing. He worked as a Digital Marketing Executive at John Bell & Croyden for one month in 2019. Following that, he served as a Commercial Operations Executive at Gumtree.com from 2020 to 2021. Additionally, he worked as a Duty Manager at Event Cinemas from 2015 to 2018, where he gained valuable experience in customer service and team management.
Education and Expertise
Brady Halbert studied Marketing and Communications at TAFE NSW, where he achieved a Diploma from 2018 to 2019. This educational background has equipped him with the skills necessary for his roles in customer experience and digital marketing. His expertise is further demonstrated through his work in developing customer enablement materials and conducting product testing for ICASA.
Background
Brady Halbert has a diverse professional background that spans various roles in customer service and marketing. He has worked in both Australia and the United Kingdom, gaining experience in different market environments. His career began in the hospitality sector at Event Cinemas, where he developed foundational skills in customer interaction and team leadership. This experience laid the groundwork for his subsequent roles in digital marketing and customer experience.