Kelsey (Bliss) Brown
About Kelsey (Bliss) Brown
Kelsey (Bliss) Brown is a Senior Customer Success Manager at Jebbit, where she has worked since 2022. She has a background in marketing, public relations, and customer success, with previous roles at Kraft Sports + Entertainment and W.B. Mason Company Inc.
Current Role at Jebbit
Kelsey Brown currently serves as the Senior Customer Success Manager at Jebbit, a position she has held since 2023. In this role, she focuses on ensuring customer satisfaction and success within the Mid Market segment. Prior to her promotion, she worked as a Customer Success Manager at Jebbit starting in 2022. Her responsibilities include managing client relationships and facilitating the onboarding process for new customers.
Previous Experience in Customer Success and Marketing
Before joining Jebbit, Kelsey Brown accumulated extensive experience in customer success and marketing roles. She worked at Kraft Sports + Entertainment as a Community Relations Coordinator from 2019 to 2022, where she engaged with community initiatives. Earlier, she served as a Marketing Administrative Assistant at Kraft Sports + Entertainment from 2017 to 2019. Additionally, she completed internships in marketing and public relations at W.B. Mason Company Inc. and Regan Communications, respectively.
Education and Expertise
Kelsey Brown studied at Elon University from 2013 to 2017, earning a degree in Marketing & Strategic/Broadcast Communications. During her time at Elon, she participated in various leadership roles, including serving as a University Guide and a New Student Orientation Leader. This educational background has equipped her with a solid foundation in marketing principles and communication strategies.
Internship Experience
Kelsey Brown has a diverse internship background that includes roles at W.B. Mason Company Inc. and Regan Communications. She interned at W.B. Mason Company Inc. in 2014 as a Human Resources Intern and again in 2015 as a Marketing Intern. In 2016, she gained experience as a Public Relations Intern at Regan Communications in the Greater Boston Area. These internships provided her with valuable insights into human resources, marketing, and public relations.