Allison Boyd
About Allison Boyd
Allison Boyd is a New Customer Specialist at J.G. Wentworth, where she has worked since 2020. She has over five years of experience in customer support and has held various positions in different companies across Pennsylvania.
Work at J.G. Wentworth
Allison Boyd has been employed at J.G. Wentworth since 2020, serving as a New Customer Specialist. In this role, she has accumulated four years of experience in Chester County, Pennsylvania. Prior to her current position, she worked as an Account Executive at the same company for seven months. Her responsibilities include interfacing with customers and providing support to account executives.
Previous Employment Experience
Before joining J.G. Wentworth, Allison Boyd held several positions in customer support and coordination. She worked as a Customer Support Specialist at Garfield Refining Company from 2019 to 2020 and as a Database Specialist there from 2017 to 2020. Earlier in her career, she was a Records Coordinator at RecordTrak for four months in 2016. Additionally, she has experience in the hospitality industry, having worked as a Bartender at Darden from 2015 to 2018 and at Applebee's from 2011 to 2015.
Education and Expertise
Allison Boyd earned her Bachelor of Science degree in Professional Studies with a focus on Health Science and Nutrition from West Chester University of Pennsylvania. She attended the university from 2013 to 2015. Her educational background complements her professional experience, particularly in customer service and support roles.
Skills and Proficiencies
Allison Boyd is proficient in Microsoft Word, Excel, and various internal databases and content management systems (CMS). She possesses over five years of experience in customer interaction and support, which enhances her effectiveness in her current role as a New Customer Specialist.