Madison Louderback

Customer Service Manager @ JG Wentworth

About Madison Louderback

Madison Louderback is a Customer Service Manager with a background in hospitality and event management. She has developed expertise in debt solutions and has held various roles in customer service and event planning.

Work at JG Wentworth

Madison Louderback has been employed at JG Wentworth since 2019. She initially served as a Senior Client Service Representative for three years, where she developed expertise in debt solutions, a crucial aspect of her role in client services. In 2022, she advanced to the position of Customer Service Manager, where she continues to apply her skills in managing customer relations and overseeing service operations.

Education and Expertise

Madison Louderback studied at Virginia Polytechnic Institute and State University, focusing on Hospitality and Tourism Management from 2017 to 2018. She furthered her education at Liberty University, where she earned a degree in Sports Management from 2018 to 2021. Her educational background supports her professional development in customer service and event management.

Background in Event Management

Madison Louderback has a strong background in event management, which is enhanced by her previous role as an Assistant Event Planner at Chase Center on the Riverfront in 2019. She also worked as a Banquet Captain at Downingtown Country Club from 2015 to 2019. These positions have contributed to her skills in organizing and managing events effectively.

Professional Development

Madison's professional development includes onsite learning experiences in the field of sports and event management. This hands-on approach has allowed her to gain practical insights that complement her academic background and enhance her capabilities in customer service and event coordination.

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