Daniel Kwan
About Daniel Kwan
Daniel Kwan is a Senior Product & Implementation Coach with a background in anthropology and archaeology. He has contributed to the gaming community through podcasting and independent tabletop roleplaying games, and has worked with notable companies in the industry.
Current Role at Jobber
Daniel Kwan serves as a Senior Product & Implementation Coach at Jobber, a position he has held since 2021. In this role, he focuses on enhancing product implementation strategies and coaching teams to improve user experience. His experience in the gaming and educational sectors informs his approach to product development and client engagement.
Education and Expertise
Daniel Kwan earned an Honours Bachelor of Science (B.Sc.) in Anthropology from the University of Toronto, studying from 2007 to 2011. He further pursued a Master of Science (M.Sc.) in Archaeology at the same institution, completing his studies from 2011 to 2013. His educational background provides a strong foundation for his work in cultural consultation and educational content development.
Background in Education and Consulting
Before joining Jobber, Daniel Kwan worked as an Education Expert at Microsoft from 2019 to 2021, where he contributed to educational initiatives in the Toronto area. He also served as a Studio Instructor at the Royal Ontario Museum for ten years, from 2009 to 2019. Additionally, he worked as an Education Content Development Consultant at the Aga Khan Museum for six months in 2015 to 2016.
Contributions to Gaming and Podcasting
Daniel Kwan has made significant contributions to the gaming and educational podcasting community. He won an ENnie Award for podcasting, recognizing his impact in this field. He has authored independent tabletop roleplaying games, including Wicked Congregation, Unbreakable Vol. 1, and Ross Rifles. His collaborations with major companies like Simon & Schuster and Wizards of the Coast further highlight his expertise.
Community Engagement and Initiatives
Daniel Kwan co-founded Level Up Gaming, an organization dedicated to using Dungeons & Dragons and other tabletop RPGs to create inclusive learning experiences for the autism community. He also provides cultural and sensitivity consultation services to various clients, including CollegeHumor and Critical Role Productions, enhancing their understanding of diverse cultural contexts.