Naz Haque
About Naz Haque
Naz Haque is a Customer Success Specialist at Jobber, with a background in customer service and technical support. He has a Bachelor's degree from Ryerson University and has received multiple awards for his skills in detail orientation and interpersonal communication.
Current Role at Jobber
Naz Haque serves as a Customer Success Specialist at Jobber, a software company focused on mobile services. He has been in this role since 2020, contributing to the company's mission of enhancing customer experiences. His responsibilities include supporting customers in effectively utilizing the software and ensuring their satisfaction with the services provided.
Previous Experience at Ecobee
Before joining Jobber, Naz worked at ecobee as a Technical Support Representative from 2018 to 2020 in the Toronto, Canada area. During his tenure, he was recognized for his attention to detail and interpersonal skills. He played a key role in increasing employee engagement by 15% within the first two months of leading the 'Culture' team in the Customer Support department.
Education and Training
Naz Haque studied at Ryerson University, where he earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services from 2012 to 2016. He also completed a training program at NPower Canada in Customer Service Support, Call Center, and Teleservice Operation in 2018, which lasted for 11 months. This education has equipped him with the skills necessary for his roles in customer service.
Work Experience at Elle Beauty Bar Inc
Naz worked as a Receptionist at Elle Beauty Bar Inc from 2018 to 2019 in the Toronto, Canada area. In this role, he was responsible for managing customer interactions and supporting the operational needs of the beauty bar, further developing his customer service skills.
Recognition and Awards
Throughout his career, Naz Haque has received multiple awards for his proficiency in customer service. His strengths include being detail-oriented, action-oriented, possessing interpersonal savvy, and demonstrating curiosity in his work. These attributes have contributed to his success in customer-facing roles.