Rebecca Kapler
About Rebecca Kapler
Rebecca Kapler is a Community Programs Manager at Jobber, where she has worked since 2020. She has extensive experience in customer relations and community engagement, having held various roles at Jobber and other organizations in Canada.
Current Role at Jobber
Rebecca Kapler serves as the Community Programs Manager at Jobber, a software company specializing in mobile services. She has held this position since 2020, contributing to the development and execution of community-focused initiatives. In her role, she manages multi-channel marketing plans and strategies, including budgeting, to enhance community engagement and advocacy. She also creates and shares community insights across Jobber teams to improve customer empathy and understanding.
Previous Experience at Jobber
Rebecca Kapler has held multiple roles at Jobber prior to her current position. She worked as a Customer Success Representative from 2015 to 2017 and later transitioned to the role of Community Coordinator from 2017 to 2019. In 2019, she became a Customer Advocate Strategist, a position she held until 2020. Throughout her time at Jobber, she collaborated with the Jobber Creative Studio to produce marketing materials that resonate with the community and launched the Boost by Jobber small business grant program.
Experience at ATCO Electric
Before joining Jobber, Rebecca Kapler worked at ATCO Electric as a Customer Relations representative from 2011 to 2013. During her two years in this role, she was based in the Edmonton, Canada Area. Her experience at ATCO Electric provided her with foundational skills in customer service and relations, which she later applied in her roles at Jobber.
Education and Qualifications
Rebecca Kapler studied at the Northern Alberta Institute of Technology (NAIT), where she pursued a Bachelor of Business Administration (B.B.A.) degree with a focus on Business/Commerce. She completed her studies from 2010 to 2015, acquiring knowledge and skills that support her career in community programs and customer relations.
Marketing and Customer Service Experience
In addition to her roles at Jobber and ATCO Electric, Rebecca Kapler worked as a Marketing and Customer Service Coordinator at The Nation Network from 2013 to 2014. This position allowed her to further develop her marketing and customer service skills, which have been instrumental in her subsequent roles within the tech and service industries.