Aileen T.
About Aileen T.
Aileen T. is a Customer Success professional with a background in Marketing and Communications, holding an Associate's degree from the British Columbia Institute of Technology and a Bachelor's degree from The University of British Columbia. She has extensive experience in various administrative and customer support roles, demonstrating strong attention to detail and proficiency in Client Relationship Management Systems.
Work at Jungle Scout
Aileen T. has been working at Jungle Scout as a Customer Success professional since 2016. In this role, she focuses on enhancing customer experiences and ensuring client satisfaction. Her responsibilities include coordinating training events, monitoring attendance, and scheduling. Aileen has developed strong connections with teams, contributing to a positive team culture within the organization. Her experience in Customer Success spans over eight years, demonstrating her commitment to the field.
Education and Expertise
Aileen T. studied at the British Columbia Institute of Technology, where she focused on Marketing and Communications, earning an Associate's degree from 2011 to 2012. She furthered her education at The University of British Columbia, obtaining a Bachelor of Arts degree. Additionally, she continued her studies at the British Columbia Institute of Technology from 2013 to 2014. Aileen possesses advanced knowledge in project management tools, particularly Trello, and is proficient in both Windows and Mac operating systems.
Professional Background
Aileen T. has a diverse professional background, having worked in various roles across multiple organizations. She began her career as an Executive Assistant and Project Coordinator at Urban Design Group Architects Ltd. from 2007 to 2009. She then served as an Account Transfers Associate at Raymond James Ltd. from 2010 to 2011. Aileen returned to Fluor Corporation as an Administrative Assistant to Department Managers for four months in 2012, followed by a year as a Document Control Specialist from 2013 to 2014. She briefly worked as a Document Management Assistant at Seaspan Ulc in 2014.
Skills and Strengths
Aileen T. has demonstrated strong attention to detail and a proven ability to work remotely in fast-paced, deadline-driven environments. She has experience with Client Relationship Management Systems (CRMs) and excels in coordinating training events. Aileen's ability to establish connections with teams and foster a positive team culture is a significant asset in her professional roles. Her extensive experience across various sectors has equipped her with a well-rounded skill set.