Gabriele Galli

Manager Of Customer Success @ Jungle Scout

About Gabriele Galli

Gabriele Galli is a Manager of Customer Success with extensive experience in eCommerce and marketing. He has held various roles in companies such as Jungle Scout, CONTRA, and Walmart eCommerce, and has a Bachelor of Business Administration from The Ohio State University.

Current Role at Jungle Scout

Gabriele Galli serves as the Manager of Customer Success at Jungle Scout, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption among users. His responsibilities include overseeing customer support initiatives and developing strategies to improve client engagement.

Previous Experience at Jungle Scout

Prior to his current role, Gabriele worked at Jungle Scout as a Customer Success Manager for eCommerce and Amazon from 2020 to 2021. During his five-month tenure, he was responsible for managing customer relationships and providing support to eCommerce clients, contributing to their success on the platform.

Co-Founder Role at CONTRA

Gabriele co-founded CONTRA in 2019 and has been actively involved in its operations for five years. Based in New York, New York, CONTRA focuses on providing innovative solutions within its industry, leveraging Gabriele's extensive background in customer success and eCommerce.

Educational Background

Gabriele Galli studied at The Ohio State University - The Max M. Fisher College of Business, where he earned a Bachelor of Business Administration with a focus on Marketing. He completed his degree from 2012 to 2016. This educational foundation has supported his career in various business roles.

Career History and Experience

Gabriele has a diverse career history, having worked in several roles before his current positions. He was an Account Executive at Origo Branding Company from 2013 to 2016, a Merchant/Buyer at Abercrombie & Fitch from 2016 to 2018, and held a position in Category Management at Walmart eCommerce from 2018 to 2020. These roles contributed to his expertise in customer success and eCommerce management.

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