Deliana Dalton
About Deliana Dalton
Deliana Dalton is a Customer Success Representative and Student Matching Representative at Juni Learning, where she has worked since 2021. She has a background in computer science from Dartmouth College and has held various roles in education and customer support, including positions at Dartmouth College and Cisco.
Current Role at Juni Learning
Deliana Dalton serves as a Customer Success Representative and Student Matching Representative at Juni Learning. She has been in this role since 2021, contributing for three years. In her current position, she developed and implemented new process documentation aimed at enhancing back-end operations. This initiative reflects her commitment to improving efficiency and customer satisfaction within the organization.
Previous Experience at Dartmouth College
Deliana Dalton worked at Dartmouth College from 2007 to 2011 as a Section Leader and Teaching Assistant. During her four years in this role, she supported students in their academic pursuits and contributed to the educational environment. This experience provided her with valuable skills in teaching and mentoring.
Professional Background at Cisco
From 2013 to 2017, Deliana Dalton was employed at Cisco as a Customer Support Engineer in RTP, NC. Over the course of four years, she engaged with customers to resolve technical issues and provided support for various products. This role enhanced her customer service skills and technical knowledge.
Education and Academic Background
Deliana Dalton studied Computer Science at Dartmouth College, where she earned a Bachelor of Arts (B.A.) degree from 2006 to 2011. She also attended Choate Rosemary Hall and Worcester Polytechnic Institute, furthering her education. Her academic background laid the foundation for her expertise in software programming and technical documentation.
Teaching Experience at Talcott Mountain Science Center
In 2012, Deliana Dalton worked as a Summer Program Teacher at Talcott Mountain Science Center for two months. This role involved teaching and engaging with students in a science-focused environment, contributing to her diverse experience in education.