Desiree Carpenter
About Desiree Carpenter
Desiree Carpenter is an Instructor Success Specialist at Juni Learning, where she has worked since 2022. She has a diverse background in customer success and education, with previous roles at the Louisiana Children's Museum and other organizations.
Work at Juni
Desiree Carpenter has been serving as an Instructor Success Specialist at Juni Learning since 2022. In this role, she focuses on supporting instructors and enhancing their experience within the organization. She plays a key role in training other Instructor Success Specialists on updated processes, which helps ensure smooth transitions and efficiency improvements. Prior to her current position, she worked at Juni Learning as a Senior Customer Success Representative from 2020 to 2022, where she contributed to customer engagement and satisfaction.
Education and Expertise
Desiree Carpenter earned a Bachelor of Fine Arts (BFA) in Creative Media from Champlain College, completing her studies from 2014 to 2018. Her educational background provides her with a strong foundation in creative communication and media, which she applies in her professional roles. This expertise is particularly relevant in her current position, where she has developed and implemented new templates for instructor communication to enhance clarity and engagement.
Background
Desiree Carpenter has a diverse work history that includes various roles primarily in educational and customer service settings. Before joining Juni Learning, she worked at the Louisiana Children's Museum in multiple capacities, including Make Your Mark Gallery Manager and Museum Experience Assistant Manager. Her experience in these roles involved managing gallery activities and enhancing visitor experiences. Additionally, she has held positions in the food service industry and retail, demonstrating her versatility and adaptability in different work environments.
Previous Roles at Louisiana Children's Museum
Desiree Carpenter held several positions at the Louisiana Children's Museum, showcasing her commitment to educational engagement. She served as the Make Your Mark Gallery Manager from 2019 to 2020, where she oversaw gallery operations. Prior to that, she worked as a Museum Experience Assistant Manager for three months in 2019, and as an Exhibit and Play Facilitator for five months in 2018 to 2019. Additionally, she contributed as a Special Events Assistant and a Word Play Facilitator in 2019, further enhancing her experience in museum education.