이상현
About 이상현
이상현 is a Technical Support Engineer at Juniper Networks, where he has worked since 2013. He has previous experience in various technical roles at LG CNS Co., Ltd., Singtel, and CommVerge Solutions.
Work at Juniper Networks
Currently, the individual serves as a Technical Support Engineer at Juniper Networks, a position held since 2013. With over 11 years of experience in this role, the individual focuses on providing technical assistance and support for Juniper's networking products and solutions. The responsibilities include troubleshooting issues, assisting customers with product inquiries, and ensuring optimal performance of network systems.
Previous Experience at LG CNS Co., Ltd.
Prior to joining Juniper Networks, the individual worked at LG CNS Co., Ltd. as a 대리 for a duration of 5 months in 2011. This role involved responsibilities typical of a mid-level position within the company, contributing to various projects and supporting the technical needs of clients in the Seoul area.
Experience at Singtel
From 2011 to 2013, the individual held the position of 과장 at Singtel, working for 2 years in the Gangnam district of Seoul. In this role, the individual was responsible for managing technical support operations and ensuring customer satisfaction through effective problem resolution and service delivery.
Tenure at CommVerge Solutions
The individual began their career at CommVerge Solutions, where they worked as 과장 from 2009 to 2011 for a period of 2 years in the Guro district of Seoul. This role involved overseeing technical support teams and engaging with clients to address their networking needs and challenges.