K-Electric
K-Electric, founded in 1913, is a vertically-integrated power utility in Pakistan, specializing in electricity generation, transmission, and distribution, with headquarters in Karachi and a team of 9,805 employees.
Company Overview
K-Electric is a comprehensive power utility founded in 1913, operating in the Utilities industry. The company's headquarters are located in Karachi, Pakistan. It is the only vertically-integrated power utility in the country, managing electricity generation, transmission, and distribution. With a motto of 'Energy That Moves Life,' K-Electric supplies power to over 3.4 million customers across various regions including Karachi, Dhabeji, Gharo, Uthal, Vinder, and Bela. The company employs a team of 9805 professionals.
Services
K-Electric provides a range of services aimed at ensuring reliable power supply to its customers. These include electricity generation, transmission, and distribution. The company offers various customer services such as bill payments, new connections, and billing complaints. Additionally, K-Electric provides a self-service solution called KE Live, net metering services, and multiple bill payment options including mobile and online methods. Dedicated customer service is available through their 118 Response Centre and a 24/7 digital media social care service.
Safety and Environmental Initiatives
K-Electric has implemented a comprehensive Health, Safety, Environment, and Quality (HSEQ) management system. The company conducts over 40,000 Management Safety Audits annually and adheres to a robust safety culture. Environmental compliance is ensured through stringent monitoring of gaseous emissions and effluent discharges, which comply with applicable environmental quality standards. The company’s Environmental Sustainability Management System (ESMS) follows ISO 14001 standards. K-Electric has won multiple safety and environmental awards, including the 'Seize the Opportunity Award' by the British Safety Council UK and the 'Annual Environment Excellence Award' by the National Forum for Environment & Health.
Investment and Financial Plans
K-Electric has a significant investment plan aimed at enhancing its energy supply infrastructure. The company has invested over USD 4.1 billion since 2009 and plans to invest an additional PKR 474 billion from 2023 onwards. In August 2020, K-Electric listed its Rated and Secured Diminishing Musharakah Sukuk certificates worth PKR 25,000 million on the Pakistan Stock Exchange. A subsequent listing in November 2022 added PKR 6,700 million in Rated, Secured, Privately Placed, DSLR Listed Sukuk-6 certificates. The company also provides a Sukuk investment option as part of its financial offerings.
Sustainability and Social Impact Programs
K-Electric is committed to social impact and sustainability. The company manages environmental compliance through a dedicated team and conducts Environmental Excellence Award Audits across five categories for all its business units. Customer and public safety awareness campaigns are run extensively, especially during monsoons. K-Electric's ROSHNI BAJI program aims to create social impact. The company won the KHI Awards 2022 and has been recognized for its occupational health, safety, and environment efforts through numerous awards such as the National Fire Safety Award.
Technology and Innovation
K-Electric integrates modern technology in its operations to enhance efficiency and service delivery. The company uses ARIBA (E-Procurement software) for its procurement processes, ensuring transparency and efficiency. Furthermore, K-Electric has converted 9000 PMTs to Ariel Bundled Cable to improve safety and reduce electricity theft. The Fuel Charge Adjustment (FCA) mechanism, approved by NEPRA, allows the company to adjust for monthly variation in fuel prices. To support its robust safety culture, K-Electric has over 760 Safety Committees and a plan for the revalidation of its protection system.