Ariel Chin
About Ariel Chin
Ariel Chin is the Customer Experience Lead at Karat, where she has worked since 2021. She has a background in customer experience and program coordination, with previous roles at Swedish Medical Center, Rover.com, Bartell Drugs, and Support for International Change.
Work at Karat
Ariel Chin has been serving as the Customer Experience Lead at Karat since 2021. In this role, she focuses on enhancing customer interactions and ensuring a positive experience for clients. Based in Orinda, California, she has contributed to the company's mission of providing high-quality interview services. Her experience in customer service and program coordination supports her efforts in this position.
Previous Experience
Prior to joining Karat, Ariel Chin held several positions that contributed to her expertise in customer experience. She worked as a Program Coordinator at Swedish Medical Center from 2011 to 2015, where she managed various programs. From 2015 to 2020, she served as a Customer Experience Supervisor at Rover.com, further developing her skills in customer service. Additionally, she worked as a Recruitment Coordinator at Bartell Drugs from 2020 to 2021.
Education and Expertise
Ariel Chin earned her Bachelor's degree in Medical Anthropology and Global Health from The University of Washington, studying from 2007 to 2011. This educational background provides her with a unique perspective on health-related customer experiences. Her academic training complements her professional roles, particularly in understanding diverse customer needs.
International Experience
Ariel Chin has international experience as a Community Health Educator with Support for International Change in Arusha, Tanzania, from 2010 to 2011. This role involved educating communities on health issues, allowing her to gain valuable insights into global health challenges and cultural sensitivities, which inform her approach to customer experience.