Lauren O'neill
About Lauren O'neill
Lauren O'Neill serves as the Senior Director of Operations at Karat and has extensive experience in operations management across various companies, including Twill and Joon Care. She holds a Bachelor of Applied Science in Psychology from the University of Oregon.
Work at Karat
Lauren O'Neill serves as the Senior Director of Operations at Karat, a position she has held since 2022. In this role, she is responsible for overseeing operational strategies and ensuring efficient processes within the organization. Her experience in operations management contributes to the company's focus on delivering high-quality services.
Current Role at Twill
In addition to her role at Karat, Lauren O'Neill has been working as a Member Expert at Twill since 2024. This position involves providing specialized support and expertise to members, enhancing their experience and engagement with the platform.
Previous Experience at Joon Care
Before her current roles, Lauren O'Neill was the Founding Operations Leader at Joon Care from 2020 to 2022. During her time in Seattle, Washington, she played a key role in establishing operational frameworks and processes for the organization.
Career at Convoy Inc
Lauren O'Neill worked at Convoy Inc in various capacities from 2017 to 2020. She began as a Senior Manager of Operations, later advancing to Director of Customer Experience & Operations. Her tenure at Convoy Inc focused on optimizing operations and enhancing customer satisfaction in the Greater Seattle Area.
Educational Background
Lauren O'Neill studied at the University of Oregon, where she earned a Bachelor of Applied Science (B.A.Sc.) degree in Psychology. This educational background provides her with insights into human behavior, which can be beneficial in her operations and management roles.