Matthew Bannish
About Matthew Bannish
Matthew Bannish serves as the Director of Customer Success at Karat, where he focuses on helping clients define and achieve their unique versions of success. He has over 14 years of experience in various roles, including positions at Amazon, LinkedIn, and CBS Local.
Work at Karat
Matthew Bannish has served as the Director of Customer Success at Karat since 2020. In this role, he focuses on helping clients define and achieve their unique definitions of success. His approach is informed by over 14 years of professional experience in customer success and account management. He utilizes his expertise to assist clients in unlocking value from technology at scale.
Previous Experience
Before joining Karat, Matthew Bannish held several positions in customer success and account management. He worked at Amazon as an Account Manager and Team Lead from 2012 to 2014. He also served as a Senior Success Consultant at LinkedIn from 2018 to 2020. Other roles include Success Director at Sprinklr, Account Director at HelloWorld, Inc., and Program Manager at CBS Local. His diverse background includes experience in legal assistance at Cravath, Swaine & Moore LLP.
Education and Expertise
Matthew Bannish earned a Bachelor of Arts degree in International Relations and Economics from Connecticut College, where he studied from 2004 to 2008. His educational background complements his extensive professional experience, allowing him to approach customer success with a well-rounded perspective. He integrates his passion for learning and storytelling into his work, enhancing his ability to connect with clients.
Professional Philosophy
Driven by the understanding that success is subjective, Matthew Bannish works to help clients shape and achieve their unique definitions of success. He believes in the importance of unlocking value from technology and utilizes his experience to guide clients through this process. His commitment to client success reflects his broader professional philosophy.