Riley Hyde
About Riley Hyde
Riley Hyde is a Community Operations Learning and Development Specialist with extensive experience in customer experience and onboarding roles. With a background in law and a passion for training, Hyde values relationship building and continuous learning.
Current Role at Karat
Riley Hyde serves as the Community Operations Learning and Development Specialist at Karat, a position held since 2022. In this role, Riley focuses on enhancing training and onboarding programs, contributing to the overall development of community operations. This position emphasizes the importance of creating effective learning experiences and fostering a supportive environment for team members.
Previous Experience at Karat
Riley Hyde has a notable history with Karat, having worked in various capacities from 2018 to 2022. Initially, Riley was the Customer Experience Onboarding Lead for one year, followed by a three-year tenure as Relationship Manager & Onboarding Lead. These roles involved overseeing onboarding processes and managing customer relationships, demonstrating a commitment to improving customer experience and operational efficiency.
Professional Background
Riley Hyde's professional journey includes diverse roles across different organizations. Prior to joining Karat, Riley worked as a Law Office Assistant I at the State of Alaska, Department of Law for two years. Following that, Riley served as a Supervising Paralegal at Aldridge Pite, LLP for four years. Additionally, Riley gained experience as a Business Office Associate at CarMax for two years, showcasing a blend of legal and customer service expertise.
Education and Certifications
Riley Hyde studied Liberal Arts and Sciences, General Studies, and Humanities at both Central New Mexico Community College and The University of New Mexico. During this educational journey, Riley achieved EMT-B Certification, reflecting a commitment to learning and professional development. This educational background supports Riley's current focus on training and development within the community operations field.
Personal Interests
In personal time, Riley Hyde engages in various outdoor activities and hobbies. Interests include astrology, snowshoeing, exploring new places, paddling, and camping under the stars. These activities reflect a passion for nature and exploration, contributing to a well-rounded lifestyle that balances professional responsibilities with personal enjoyment.