Alex Krocker
About Alex Krocker
Alex Krocker is an Account Manager at Kaseya, where he has worked since 2021. He has previous experience in various roles within the sports and fitness industries, including positions with the Cleveland Cavaliers, Miami Dolphins, and LA Fitness.
Work at Kaseya
Alex Krocker has been employed at Kaseya as an Account Manager since 2021. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. His position involves collaborating with various departments to enhance service delivery and support business growth. Kaseya is known for providing IT management solutions, and Krocker's contributions are integral to maintaining strong client relationships.
Previous Experience in Sports Management
Before joining Kaseya, Alex Krocker accumulated significant experience in the sports industry. He worked with the Miami Dolphins and Hard Rock Stadium in various capacities, including Membership Development Associate and Membership Services Representative. His tenure at the Miami Dolphins spanned from 2019 to 2021, where he focused on enhancing member engagement and service quality. Additionally, he served as a Seasonal Assistant for the Cleveland Cavaliers in 2018, contributing to sales and service operations.
Role at LA Fitness
In 2018, Alex Krocker held the position of Assistant General Manager at LA Fitness in Cuyahoga Falls, Ohio. His responsibilities included overseeing daily operations and supporting the management team in enhancing member services. This role provided him with valuable experience in customer service and operational management within the fitness industry.
Education and Expertise
Alex Krocker studied at Kent State University, where he earned a degree in Sports Administration from 2013 to 2018. His educational background equipped him with knowledge and skills relevant to sports management and business operations. This foundation has supported his career in various roles within the sports and fitness sectors.
Career Progression
Throughout his career, Alex Krocker has demonstrated a consistent trajectory in account management and customer service roles. After his time at LA Fitness, he transitioned to the Miami Dolphins, where he progressed from Membership Development Associate to Account Manager in Club Membership Service. He also briefly worked as a Studio Manager at Mayweather Boxing + Fitness in 2021. His diverse experiences reflect his adaptability and commitment to client relations.