Alexander Böttcher
About Alexander Böttcher
Alexander Böttcher is a Customer Support Engineer Level 2 at Kaseya, where he has worked since 2019 in New York. He previously served as a Technical Support Analyst at Hewlett-Packard from 2015 to 2019 in San Jose, California.
Work at Kaseya
Alexander Böttcher has been employed at Kaseya as a Customer Support Engineer Lvl 2 since 2019. In this role, he provides technical support and assistance to customers, ensuring their issues are resolved efficiently. His tenure at Kaseya has lasted for five years, during which he has contributed to enhancing customer satisfaction and streamlining support processes. The position is based in New York, United States.
Previous Experience at Hewlett-Packard
Before joining Kaseya, Alexander Böttcher worked at Hewlett-Packard as a Technical Support Analyst. He held this position from 2016 to 2019, where he was part of the Ooh Team. His responsibilities included troubleshooting technical issues and providing solutions to customers. This role was based in San Jose, California, and lasted for three years.
Technical Support Background
Alexander Böttcher has a strong background in technical support, having worked at Hewlett-Packard since 2015. In this capacity, he has accumulated nine years of experience in the field. His expertise includes diagnosing and resolving technical problems, which has been essential in his roles at both Hewlett-Packard and Kaseya.