Lan Mai Nguyen
About Lan Mai Nguyen
Lan Mai Nguyen serves as the Vice President of Performance Improvement at Kaufman Hall, bringing extensive experience in healthcare consulting and analytics. She has held various roles in organizations such as Synensys, LLC, Georgia Army National Guard, and Hitachi Consulting, and possesses advanced degrees in business and health administration.
Current Role at Kaufman Hall
Lan Mai Nguyen serves as Vice President of Performance Improvement at Kaufman Hall, a position she has held since 2022. In this role, she focuses on enhancing operational efficiency and effectiveness within healthcare organizations. Her responsibilities include leading initiatives aimed at improving performance metrics and ensuring quality care delivery. Prior to this role, she was Assistant Vice President of Performance Improvement at the same organization for eight months, where she contributed to the development of strategic performance improvement plans.
Previous Experience in Healthcare Consulting
Nguyen has extensive experience in healthcare consulting, having worked at Stroudwater Associates as a Healthcare Strategy and Operations Consultant from 2016 to 2020. During her tenure, she provided strategic insights and operational guidance to healthcare organizations. Additionally, she served as a Senior Strategy Consultant at North Highland from 2020 to 2021, further solidifying her expertise in healthcare strategy and operations.
Military Background and Leadership Skills
Nguyen's experience as a Chemical, Biological, Radiological, and Nuclear Officer in the Georgia Army National Guard from 2018 to 2024 highlights her leadership capabilities and diverse skill set. This role required her to develop and implement strategies for managing complex situations, further enhancing her analytical and operational skills in high-pressure environments.
Educational Background and Qualifications
Nguyen holds a Master of Business Administration (MBA) and a Master of Health Administration from Georgia State University's J. Mack Robinson College of Business, both completed between 2014 and 2016. Additionally, she earned a Bachelor of Science in Management with a focus on Information Technology Management and Finance from the Georgia Institute of Technology from 2008 to 2011. Her educational background supports her strong analytical skills and knowledge in healthcare management.
Expertise in Financial Systems and Patient Safety
Nguyen has demonstrated expertise in financial systems through her role as an Oracle Financials Implementation Consultant at Hitachi Consulting from 2011 to 2013. This experience complements her background in patient safety analysis during her time at Synensys, LLC from 2014 to 2016. Her combined knowledge in analytics, process improvement, and financial systems positions her effectively within the healthcare sector.