Alexis Lambert
About Alexis Lambert
Alexis Lambert is a Customer Success Manager and Team Lead at Keap, where she has worked since 2020. She focuses on driving growth for small businesses through customer success strategies and specializes in Lifecycle Marketing processes.
Work at Keap
Alexis Lambert has been employed at Keap since 2017, holding various positions that contribute to customer success. Initially, she worked as a Customer Support Representative for two years, where she provided assistance to clients. She then advanced to the role of Customer Success Manager, serving in this capacity for five years. In 2020, she became the Customer Success Manager, Team Lead, where she focuses on driving growth for small businesses through effective customer success strategies.
Education and Expertise
Alexis Lambert studied at Mesa Community College from 2019 to 2022, earning a degree in Public Relations, Advertising, and Applied Communication. This educational background has equipped her with the skills necessary to specialize in Lifecycle Marketing processes, which are essential for helping business owners build long-lasting client relationships.
Background
Before her current role at Keap, Alexis Lambert gained experience in customer support and management. She began her career at Keap as a Customer Support Representative, where she developed foundational skills in client interaction. Her progression to Customer Success Manager allowed her to deepen her focus on customer success strategies and business growth.
Achievements
Throughout her career at Keap, Alexis Lambert has demonstrated a strong commitment to creating product champions. She is passionate about helping clients succeed in their business endeavors, which aligns with her role in driving customer success. Her focus on small businesses reflects her dedication to fostering growth and long-term relationships.