Chen H.
About Chen H.
Chen H. is a Senior Experience Designer and Researcher with extensive experience in user experience and graphic design. They have worked for various organizations, including Arizona State University, American Express, and Keap, contributing to projects across multiple roles since 2016.
Current Role at Keap
Chen H. serves as a Senior Experience Designer and Researcher at Keap, a position held since 2021. In this role, Chen focuses on enhancing user experiences through research and design strategies. The responsibilities include collaborating with cross-functional teams to develop user-centered design solutions that improve product usability and customer satisfaction.
Previous Experience at Keap
Prior to the current role, Chen worked at Keap as a Senior User Experience Designer from 2020 to 2021. During this tenure, Chen contributed to various projects aimed at optimizing user interactions with Keap's products, ensuring that design decisions were informed by user feedback and research.
Experience at American Express
Chen worked as a UX Designer at American Express from 2018 to 2019. In this role, Chen was involved in designing user experiences that aligned with the company's objectives. The position required a focus on understanding user needs and translating them into effective design solutions.
Background in Education and Early Career
Chen's career began with an internship as a UI Design Intern at mobiManage in 2016 for three months. This role provided foundational experience in user interface design. Following this, Chen worked as a Graphic Design Consultant at AudioEye, Inc. in 2018 for five months, where design skills were applied in a consulting capacity.
Experience in Design Studios
Chen has experience as a UI/UX Designer at Prism Studios, a design studio, from 2018 to 2019. This role involved creating user interfaces and experiences for various projects. Additionally, Chen worked as a Graphic and Web Designer at Arizona State University from 2016 to 2017 for eight months, contributing to the university's digital presence.