Lesley Oliver
About Lesley Oliver
Lesley Oliver is a Social Media Coordinator at Keap, where she has worked since 2019. She has a background in customer service and technical support, along with expertise in Quality Assurance and HTML, which supports her role in social media management.
Work at Keap
Lesley Oliver has been employed at Keap as a Social Media Coordinator since 2019. In this role, she is responsible for developing and implementing social media strategies that align with the company's objectives. Her work involves coordinating content across various platforms, engaging with the audience, and analyzing performance metrics to enhance outreach efforts. Based in Chandler, Arizona, she has contributed to the company's online presence for over five years.
Previous Experience at Infusionsoft
Before joining Keap, Lesley Oliver worked at Infusionsoft as a Technical Customer Success Representative from 2017 to 2019. During her two years at the company, she provided support to customers, ensuring they effectively utilized the software. This experience in customer success allowed her to develop a deep understanding of client needs, which is beneficial in her current role in social media coordination.
Background in Customer Service at PayPal
Lesley Oliver served as a Customer Service Representative at PayPal from 2014 to 2017. Over the course of three years, she developed skills in customer interaction and problem resolution. This role provided her with valuable experience in managing customer inquiries and enhancing user satisfaction, which complements her current responsibilities in social media coordination.
Education and Expertise
Lesley Oliver holds an Associate's degree in Computer Science from Mesa Community College, which she earned from 2012 to 2016. She furthered her education at Arizona State University, obtaining a Bachelor's degree in Organizational Leadership and Management from 2017 to 2019. Her academic background, combined with her expertise in Quality Assurance and HTML, supports her effectiveness as a Social Media Coordinator.
Skills in Time Management and Leadership
Lesley Oliver possesses strong skills in Time Management and Leadership, which enhance her effectiveness in coordinating social media strategies. Her background in Teamwork is crucial for collaborating with various departments within her organization. These skills enable her to manage multiple projects efficiently while ensuring alignment with organizational goals.