Monica Robinaugh
About Monica Robinaugh
Monica Robinaugh serves as the Implementation Specialist Manager at Keap, where she has worked since 2021. She has extensive experience in various roles at the company, including Professional Services Consultant and Customer Success Manager, both of which she has held since 2012.
Work at Keap
Monica Robinaugh has been employed at Keap since 2012, holding multiple roles over the years. She currently serves as the Implementation Specialist Manager, a position she has held since 2021. In addition to this role, she has also worked as a Professional Services Consultant and a Customer Success Manager for a total of 12 years. Her work is based in Chandler, Arizona, where she operates in a hybrid work environment.
Education and Expertise
Monica Robinaugh studied at Brigham Young University - Idaho, where she achieved a degree in General Studies. This educational background has contributed to her expertise in various roles within Keap, particularly in implementation and customer success.
Background
Monica Robinaugh has extensive experience in the technology and customer service sectors, particularly through her long tenure at Keap. Her roles have involved direct interaction with clients, focusing on ensuring successful implementation and ongoing customer satisfaction.
Professional Roles and Responsibilities
As an Implementation Specialist Manager at Keap, Monica Robinaugh oversees the implementation process for new clients, ensuring that they effectively utilize the company's services. Her previous roles as a Professional Services Consultant and Customer Success Manager have equipped her with the skills necessary to support clients throughout their journey with Keap.