Yusuf özcan
About Yusuf özcan
Yusuf Özcan is a Gross und Aussenhandelskaufmann with 12 years of experience as a Customer Service Representative, specializing in key account management. He holds a certified training instructor certificate from the IHK and has been a SAP KeyUser since 2012.
Work at Kennametal
Yusuf Özcan has been associated with Kennametal Deutschland GmbH since 2001. He studied at the company for two years, from 2001 to 2003. Since 2012, he has served as a SAP KeyUser, where he plays a crucial role in managing SAP systems and supporting users within the organization.
Education and Expertise
Yusuf Özcan holds a certified training instructor certificate from the IHK, which demonstrates his expertise in training and development. His educational background at Kennametal Deutschland GmbH has provided him with foundational knowledge and skills relevant to his career.
Background
Yusuf Özcan has over 12 years of experience as a Customer Service Representative (CSR), where he focuses on managing key account clients. His extensive experience in customer service has equipped him with the skills necessary to handle complex client relationships effectively.
Professional Experience
In his role as a CSR, Yusuf Özcan has dedicated over a decade to managing key account clients. His responsibilities include ensuring client satisfaction and addressing their needs, which contributes to the overall success of the organization.