Trish Pfeifer
About Trish Pfeifer
Trish Pfeifer is a Customer Success Manager at Kinaxis, where she has worked since 2021. She has over a decade of experience in various roles at Kinaxis and Crocs, Inc., and holds a Bachelor of Arts in English from Illinois State University.
Current Role at Kinaxis
Trish Pfeifer currently serves as a Customer Success Manager at Kinaxis, a position she has held since 2021. In this role, she focuses on ensuring client satisfaction and success through effective communication and support. Her responsibilities include consulting with project stakeholders to provide viable solutions that enhance process mapping and overall project outcomes.
Previous Experience at Kinaxis
Trish Pfeifer has a notable history with Kinaxis, where she worked in various capacities. She served as a Learning Consultant from 2016 to 2019, contributing to training and development initiatives. Following this role, she advanced to the position of Learning Architect from 2019 to 2021, where she further developed her expertise in delivering training and system implementations.
Experience at Crocs, Inc.
Before her tenure at Kinaxis, Trish Pfeifer worked at Crocs, Inc. from 2006 to 2015. She began as an Account Compliance Coordinator for one year, then transitioned to a Business Analyst for five years, and finally served as an SAP Implementation Core Team Member in the Order to Cash (OTC) team for three years. Her roles involved analyzing business processes and ensuring compliance within the organization.
Education and Expertise
Trish Pfeifer earned her Bachelor of Arts in English from Illinois State University, where she studied from 1993 to 1998. Her educational background supports her expertise in delivering training and system implementations in both classroom and virtual settings. She is recognized for her creativity and passion in leadership roles, contributing to both personal and organizational success.