Yasunari Goto
About Yasunari Goto
Yasunari Goto is the Director of Customer Support for the APACJ region at Kinaxis, a position he has held since 2018. He previously served as the Director of Technical Support at Quest Software for a total of six years across two separate tenures.
Work at Kinaxis
Yasunari Goto has been serving as the Director of Customer Support for the Asia-Pacific and Japan (APACJ) region at Kinaxis since 2018. In this role, he oversees customer support operations, ensuring that clients receive effective assistance and solutions tailored to their needs. His leadership contributes to the overall customer experience and satisfaction within the region.
Previous Experience at Quest Software
Prior to his current position, Yasunari Goto worked at Quest Software in various capacities. He held the position of Director of Technical Support from 2011 to 2012 for one year. Following this role, he continued at Quest Software as Director of Technical Support from 2012 to 2017, where he managed support operations in Japan for five years. His tenure at Quest Software provided him with extensive experience in technical support and customer service.
Education and Expertise
While specific details about Yasunari Goto's educational background are not provided, his extensive experience in customer support and technical support roles indicates a strong foundation in these areas. His expertise is evident in his leadership positions, where he has developed skills in managing support teams and enhancing customer satisfaction.