Jennifer Jacobson
About Jennifer Jacobson
Jennifer Jacobson is a Client Implementation Manager with extensive experience in benefit administration and client relationship management. She has held various roles in the industry, including positions at Liazon, Empyrean, and Willis Towers Watson, and currently works at Kindbody.
Work at Kindbody
Jennifer Jacobson serves as a Client Implementation Manager at Kindbody, a position she has held since 2022. In this role, she focuses on implementing client solutions and enhancing client relationships. Her responsibilities include navigating fast-paced environments while managing multiple accounts. She works remotely, allowing her to effectively communicate and collaborate with various stakeholders.
Previous Employment Experience
Jennifer has held several positions prior to her current role at Kindbody. She worked at Willis Towers Watson as a Client Implementation Manager from 2019 to 2022, where she was based in Buffalo, New York. Before that, she served as a Client Service Manager at Liazon from 2011 to 2019. Additionally, she was the Director of Implementation & Claims at Employee Benefit Concepts Inc from 2009 to 2011.
Education and Expertise
Jennifer Jacobson studied Business Administration and Management at the State University of New York at Fredonia, where she earned a Bachelor of Science (BS) degree from 2000 to 2002. Prior to that, she obtained an Associate's degree in Business Administration and Management from Erie Community College, studying from 1998 to 2000. Her educational background supports her extensive experience in benefit administration.
Professional Skills and Leadership
Jennifer possesses extensive experience in benefit administration, which she leverages to build and foster client relationships. She effectively communicates across all organizational levels, providing support and leadership to customers, vendors, and employees. Her skills include proactive problem-solving, conflict resolution, and needs assessment, which contribute to her ability to foster relationships through open communication.