Agnes Nagy

Senior Customer Experience Analyst @ Kindred Group

About Agnes Nagy

Agnes Nagy is a Senior Customer Experience Analyst with a background in marketing and consumer psychology. She has worked at Kindred Group plc and Kantar Millward Brown, and holds degrees from the University of Sussex and the University of Bath.

Work at Kindred Group

Agnes Nagy has been employed at Kindred Group plc since 2021. She initially served as a Customer Experience Analyst for two years before advancing to the role of Senior Customer Experience Analyst in 2023. Her work is based in Stockholm, Stockholm County, Sweden. In her current position, she focuses on enhancing customer experience strategies and analyzing user feedback to improve service delivery.

Education and Expertise

Agnes Nagy holds a Master of Science in Marketing and Consumer Psychology from the University of Sussex, which she completed from 2019 to 2020. Prior to this, she earned a Bachelor of Science in Psychology from the University of Bath, studying there from 2014 to 2017. Her educational background provides her with a strong foundation in understanding consumer behavior and applying psychological principles to marketing strategies.

Background

Before joining Kindred Group, Agnes Nagy worked at Kantar Millward Brown as a Research Assistant from 2018 to 2019 for 11 months in Hungary. This role involved conducting research and analysis to support marketing strategies, further developing her skills in customer insights and data analysis.

Professional Experience

Agnes Nagy has accumulated significant experience in customer experience analysis. Her tenure at Kindred Group has allowed her to apply her academic knowledge in a practical setting, focusing on customer feedback and experience enhancement. Her previous role at Kantar Millward Brown also contributed to her expertise in market research and consumer behavior.

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