Anna Myhren
About Anna Myhren
Anna Myhren is a Customer Relationship Management Manager at Kindred Group plc, with a background in business management and international business. She has held various roles in customer relationship management and sales across multiple companies, focusing on developing targeted marketing campaigns and customer insights.
Work at Kindred Group
Anna Myhren serves as the Customer Relationship Management Manager at Kindred Group plc, a position she has held since 2022. In this role, she focuses on developing and delivering personalized campaigns across various customer channels, including onsite messaging, email, SMS, push notifications, and social media. She collaborates closely with the Customer Experience (CX) team and the data team to conduct research projects aimed at uncovering customer insights. Additionally, she leads ongoing segmentation of the customer base to identify insights and target specific customer segments with tailored campaigns.
Education and Expertise
Anna Myhren holds a Bachelor's Degree in Business Management from the University of Essex, where she studied from 2013 to 2016. She furthered her education by obtaining a Master of Science (MSc) in International Business and Management from The University of Manchester, completing her studies in 2017. Her educational background provides her with a solid foundation in business principles, which she applies in her current role in customer relationship management.
Professional Background
Prior to her current position at Kindred Group, Anna Myhren accumulated diverse experience in customer relationship management and sales. She worked at LiveScore Group as a Senior CRM Executive for seven months in 2022 and held various roles at Ricoh Europe, including Contract Administrator and Credit Controller, between 2017 and 2019. Additionally, she served as a Brand Executive at ComeOn Group from 2019 to 2021 and worked as a Part-Time Salesperson at Europris from 2010 to 2013.
Achievements in Campaign Management
In her role as Customer Relationship Management Manager, Anna Myhren monitors best practices in communication for her assigned market. She conducts comprehensive analyses of promotions and campaigns on a monthly basis, presenting her findings to key stakeholders. Her ability to develop targeted campaigns and analyze their effectiveness contributes to the overall success of customer engagement strategies at Kindred Group.
Early Career Experience
Anna Myhren began her career as a Sales and Service Associate at Bakehuset AS, where she worked from 2014 to 2017. She also gained valuable experience as a Peer Mentor at the University of Essex from 2014 to 2016. These early roles helped her develop essential skills in customer service and mentorship, laying the groundwork for her future career in customer relationship management.