Francesca Prinzivalli
About Francesca Prinzivalli
Francesca Prinzivalli is a Customer Support Specialist at Kindred Group PLC, where she has worked since 2018. She has a background in customer service and gaming, having previously held positions at Evolution Gaming and various casinos.
Current Role at Kindred Group
Francesca Prinzivalli has been employed at Kindred Group PLC since 2018. In her role as a Customer Support Specialist, she is responsible for addressing customer inquiries and providing assistance to enhance user experience. Her tenure at Kindred Group spans six years, during which she has contributed to the company's commitment to delivering high-quality customer service.
Previous Experience in Customer Support
Before joining Kindred Group, Francesca Prinzivalli worked at Evolution Gaming as a Service Desk Specialist from 2014 to 2018. Her four years in this position involved managing service requests and resolving technical issues, which equipped her with valuable skills in customer support and service management.
Croupier Experience
Francesca has experience working as a croupier at two casinos. She worked at Dragonara Casino for two months in 2012 and at Rainbow Casino in Birmingham for four months in 2013. These roles provided her with insights into the gaming industry and customer interaction in a casino environment.
Educational Background
Francesca Prinzivalli attended Liceo Scientifico Ernesto Basile from 2004 to 2009, completing a five-year program. This educational background provided her with a foundation in scientific studies, contributing to her analytical skills and problem-solving abilities.