Vinh Do
About Vinh Do
Vinh Do serves as the Director of Customer Technical Support at KIOXIA America, Inc., where he has significantly influenced the company's standing in the storage industry. He has over two decades of experience in technical support roles, currently holding positions at Toshiba Memory America, Inc. and Toshiba America Electronic Components, Inc.
Work at Kioxia
Vinh Do serves as the Director of Customer Technical Support at KIOXIA America, Inc. since 2018. In this role, he has been instrumental in managing customer technical support operations, which has contributed to the company's reputation within the storage industry. His leadership in this position focuses on enhancing customer satisfaction and ensuring efficient support services.
Current Role at Toshiba Memory America
Vinh Do has held the position of Senior Technical Support Manager at Toshiba Memory America, Inc. (TMA) since 2017. He transitioned to the role of Director of Technical Support in 2018. His tenure at TMA spans over six years, during which he has played a key role in overseeing technical support operations in the Austin, Texas area.
Experience in the Storage Industry
Vinh Do possesses extensive experience in the storage industry, particularly in technical support roles. His career spans several years, during which he has developed a deep understanding of customer needs and technical challenges in the storage sector. This expertise has enabled him to effectively manage support teams and improve service delivery.
Education and Expertise
Vinh Do studied at The University of Texas at Austin. His educational background has provided him with a solid foundation in technical knowledge and customer service skills, which he has applied throughout his career in various technical support roles.
Long-Term Role at Toshiba America Electronic Components
Vinh Do has been with Toshiba America Electronic Components, Inc. since 1999, where he has served as Manager of Technical Support for 25 years. His long-standing commitment to the company reflects his dedication to providing high-quality technical support and customer service.