Indhumathi Gk
About Indhumathi Gk
Indhumathi Gk is a Customer Success Specialist at Kissflow, where she has worked since 2019. She has extensive experience in customer interactions and process improvements, and previously held a position as a Systems Engineer at Adrenalin Esystems Ltd.
Work at Kissflow
Indhumathi Gk has been employed at Kissflow as a Customer Success Specialist since 2019. In this role, she provides expert answers regarding product details, pricing, and availability. Her responsibilities include managing a high volume of customer interactions through various channels, such as calls, emails, and chats. She focuses on building rapport with prospective clients and delivering exceptional customer experiences.
Experience at Adrenalin Esystems Ltd
Indhumathi Gk has worked at Adrenalin Esystems Ltd since 2017, initially as an Intern for two months before transitioning to a Systems Engineer role. She has accumulated seven years of experience at the company, where she has developed skills in recommending process improvements to enhance company efficiency. Her tenure at Adrenalin has contributed to her expertise in customer interaction management.
Education and Expertise
Indhumathi Gk studied Computer Science at Jeppiaar Institute of Technology, where she earned a Bachelor of Engineering degree from 2013 to 2017. Additionally, she attended D.a.v Matriculation Higher Secondary School, where she also focused on Computer Science. Her educational background has equipped her with the technical knowledge necessary for her roles in customer success and systems engineering.
Skills in Customer Interaction
Indhumathi Gk possesses strong skills in managing customer interactions across multiple channels, including calls, emails, and chats. She is adept at engaging clients in a professional manner and has a proven ability to provide expert answers regarding product details and pricing. Her focus on delivering exceptional customer experiences has been a key aspect of her career.