Van Hoang
About Van Hoang
Van Hoang is an IT Operations Manager at Kite Pharma, where he leads initiatives to enhance operational efficiency. He has a background in software engineering and research, with experience at notable institutions such as the National Institutes of Health and UnitedHealth Group.
Current Role at Kite Pharma
Van Hoang serves as the IT Operations Manager at Kite Pharma since 2022. In this role, he leads initiatives aimed at streamlining processes and reducing operational inefficiencies within the Kite Commercial Reporting platform. He plays a key role in identifying and removing operational bottlenecks to enhance platform performance. His contributions focus on improving user experience and system reliability.
Previous Experience in IT and Software Engineering
Prior to his current position, Van Hoang held various roles in the technology sector. He worked as a Senior Software Engineer at UnitedHealth Group from 2021 to 2022 and as a Software Engineer II at PDG Consulting from 2020 to 2021. His experience also includes a role as a Software Engineer at UnitedHealth Group from 2018 to 2019. He has implemented solutions that preemptively detect website failures, contributing to enhanced user experience.
Research Experience
Van Hoang has a background in research, having worked as a Research Assistant at the MEMS and Microfluidics Lab at the University of Maryland, College Park for four months in 2015. He also served as a Summer Research Intern at the National Institutes of Health in 2016 for two months and as a Research Assistant at the University of Southern California for two months in 2015. These roles provided him with foundational experience in scientific research.
Educational Background
Van Hoang earned a Bachelor of Science in Bioengineering from the University of Maryland, College Park, completing his studies from 2013 to 2017. He furthered his education by obtaining a Master of Business Administration (MBA) from UCLA Anderson School of Management from 2019 to 2022. Additionally, he studied Biomedical Engineering at Universidad Carlos III de Madrid, achieving a Bachelor of Science in 2016.
Technical Skills and Tools
In his IT operations role, Van Hoang utilizes a diverse set of tools and technologies. His expertise includes AWS, Tableau, Splunk, Elasticsearch, Grafana, Sumologic, Kibana, New Relic, and Prometheus. These tools aid in monitoring, analyzing, and optimizing IT operations, contributing to improved system performance and reliability.