Ashley Wright
About Ashley Wright
Ashley Wright is a Principal Customer Success Manager at Klaviyo, where she has worked since 2024. With a background in retention marketing and extensive experience in customer success and account management, she focuses on building strong relationships and implementing strategic plans.
Work at Klaviyo
Ashley Wright currently serves as the Principal Customer Success Manager at Klaviyo, a position she has held since 2024. In this role, she focuses on enhancing customer relationships and ensuring successful outcomes for clients. Her experience at Klaviyo includes a previous tenure as Senior Customer Success Manager from 2023 to 2024, where she developed strategies to improve customer satisfaction and retention. Wright works remotely, allowing her to engage with clients and team members effectively from various locations.
Previous Experience
Before joining Klaviyo, Ashley Wright worked at Attentive as a Senior Agency Strategy Manager from 2022 to 2023. In this role, she contributed to agency strategies that enhanced client engagement. Prior to that, she spent two years at Paolucci Salling & Martin, where she held multiple positions including Account Director, Account Manager, and Senior Account Executive from 2018 to 2022. Her roles involved managing client accounts and implementing marketing strategies to boost brand visibility.
Education and Expertise
Ashley Wright earned her Bachelor of Arts (B.A.) in Creative Writing from the University of Arizona, where she studied from 2012 to 2016. Her educational background complements her professional expertise in retention marketing, particularly through text and email messaging. Wright's skill set includes team management, project management, marketing strategy, media planning, and integrated digital media, which she applies to her roles in customer success and account management.
Skills and Competencies
Ashley Wright possesses a comprehensive skill set that includes identifying innovative solutions to streamline processes and improve communication. She is adept at fostering strong relationships with team members and clients, which contributes to delivering high-quality results. Wright's experience in enhancing brand visibility and implementing strategic plans aligns with company objectives, showcasing her ability to drive success in customer-focused roles.