Brynn Baker
About Brynn Baker
Brynn Baker is a Manager of Customer Success at Klaviyo, where she focuses on using data and insights to create tailored client solutions. With over 15 years of experience in account management and customer success, she has held various roles in notable companies including American Greetings, CareerBuilder, and EY.
Work at Klaviyo
Brynn Baker currently holds the position of Manager, Customer Success at Klaviyo, a role she has occupied since 2022. In this capacity, she focuses on leveraging data and insights to create tailored solutions for clients. Her work emphasizes innovative approaches to client engagement and success, contributing to the overall growth and effectiveness of the organization.
Previous Experience
Before joining Klaviyo, Brynn Baker accumulated extensive experience in customer success and client services across various organizations. She worked at CareerBuilder as Manager, Customer Success from 2020 to 2021. Prior to that, she held multiple roles at Skills for Chicagoland's Future, including Director of Client Services and Senior Manager of Business Development & Client Services. Her earlier career included positions at American Greetings and EY, where she developed her skills in managing client relationships and driving business growth.
Education and Expertise
Brynn Baker earned a Bachelor of Science degree in Selling and Sales Management from Purdue University, where she studied from 2002 to 2006. Her educational background has equipped her with the necessary skills to excel in customer success roles. With over 15 years of experience, she specializes in leading cross-functional teams and fostering long-lasting client relationships.
Background
Brynn Baker's career spans over 15 years in various roles focused on customer success and business development. She began her professional journey at Target as an Executive Team Leader and later transitioned to roles in sales and account management at 3M and EY. Her diverse background has provided her with a comprehensive understanding of client needs and effective service delivery.
Skills and Competencies
Brynn Baker is skilled in leading cross-functional teams and building mutually beneficial relationships. Her expertise lies in combining data and insights to develop client-specific solutions. This skill set enables her to challenge conventional thinking and drive innovative strategies in customer success.