Timothy Arthur Bowen
About Timothy Arthur Bowen
Timothy Arthur Bowen is an Enablement Program Manager at Klaviyo, where he has worked since 2022. He holds a Bachelor of Fine Arts from the University of Massachusetts Amherst and a Master of Science in Library and Information Science from Simmons University.
Current Role at Klaviyo
Timothy Arthur Bowen serves as an Enablement Program Manager at Klaviyo, a position he has held since 2022. In this role, he focuses on developing and implementing training programs to enhance the skills and effectiveness of the customer success team. His work contributes to improving customer engagement and satisfaction within the organization.
Previous Experience at Klaviyo
Before his current role, Timothy worked at Klaviyo as a Customer Success Manager from 2020 to 2022. In this capacity, he was responsible for managing client relationships and ensuring successful product adoption. His experience at Klaviyo built on his prior roles in customer success and support.
Professional Background at HubSpot
Timothy has extensive experience at HubSpot, where he held multiple positions from 2012 to 2018. He started as a Senior Support Engineer and progressed to roles including Implementation Specialist, Dedicated Setup Representative, and Senior Implementation Specialist. His time at HubSpot provided him with a strong foundation in inbound marketing and customer support.
Education and Expertise
Timothy holds a Bachelor of Fine Arts in Art History and Sociology from the University of Massachusetts Amherst, where he studied from 2006 to 2010. He also earned a Master of Science in Library and Information Science with a concentration in Archives from Simmons University, completing his studies from 2010 to 2012. His educational background supports his expertise in customer success and program management.
Early Career Experience
In the early stages of his career, Timothy gained experience as a Digital Cataloging Assistant at the Theodore Roosevelt Center in 2012 and as an Assistant Archives Intern at Massachusetts General Hospital in 2011. These roles provided him with valuable skills in archival work and digital cataloging.