Tricia Gregg
About Tricia Gregg
Tricia Gregg is a Senior Product Manager at Klaviyo, where she has worked since 2022. She has a diverse background in product management and research, with previous roles at Harvard Business School, Kessel Run, and Northrop Grumman Space Technology.
Current Role at Klaviyo
Tricia Gregg currently serves as a Senior Product Manager at Klaviyo, a position she has held since 2022. In this role, she has focused on enhancing product offerings and improving user experiences. Gregg has led the development of a new multi-account experience aimed at significantly increasing annual recurring revenue. Additionally, she has spearheaded cross-functional initiatives to deliver value to customers efficiently. Her contributions have been pivotal in shaping the direction of the product management team.
Previous Experience at Klaviyo
Before her current role, Tricia Gregg worked as a Product Manager at Klaviyo from 2021 to 2022. During this time, she overhauled the user journey across three product areas, focusing on omnichannel orchestration within the marketing platform. Her efforts contributed to the overall enhancement of the platform's usability and effectiveness. Gregg also won Klaviyo's first hackathon award for identifying an advanced analytics use case that became a priority for the company in 2023.
Education and Expertise
Tricia Gregg holds a Doctor of Philosophy (Ph.D.) in Management from the University of Cambridge, which she completed from 2008 to 2013. She also earned a Master's of Philosophy in Technology Policy from the same institution in 2008. Earlier, she obtained a Bachelor of Science (B.S.) in Management Science and Electrical Engineering/Computer Science from the Massachusetts Institute of Technology, graduating in 2004. This strong educational background has equipped her with the necessary skills and knowledge for her roles in product management.
Career Background
Tricia Gregg has a diverse professional background. She worked at Harvard Business School as a Researcher from 2017 to 2019, contributing to various research initiatives. Prior to her tenure at Klaviyo, she was an Associate Director at Kessel Run from 2019 to 2020 and also served as a Product Manager there for five months in 2019. Earlier in her career, she was a Subcontract Manager at Northrop Grumman Space Technology from 2004 to 2007 and an Assistant Professor at Northwest Florida State College from 2014 to 2016.
Mentorship and Leadership
In her role at Klaviyo, Tricia Gregg has taken on mentorship responsibilities, guiding two junior product managers. Her leadership in product management has been characterized by a focus on collaboration and knowledge sharing, fostering growth within her team. Her ability to lead cross-functional initiatives has further established her as a key figure in driving product development and innovation.