Zach Wooster
About Zach Wooster
Zach Wooster is a Senior Manager of Customer Support at Klaviyo, where he has worked since 2021. He has held various roles at Klaviyo since 2015, including Account Manager and Manager of Customer Success.
Current Role at Klaviyo
Zach Wooster serves as the Senior Manager of Customer Support at Klaviyo. He has held this position since 2021, contributing to the organization's customer service strategies and team management. His role involves overseeing customer support operations and ensuring high levels of client satisfaction.
Previous Experience at Klaviyo
Zach Wooster has extensive experience at Klaviyo, having worked in various roles since 2015. He began as a Business Development Representative for three months, then transitioned to Senior Strategic Customer Success Manager from 2018 to 2019. He served as Manager of Customer Success from 2019 to 2021, before assuming his current position. His tenure at Klaviyo spans over six years, showcasing his growth within the company.
Education and Expertise
Zach Wooster earned a Bachelor of Arts degree from Dartmouth College, where he studied from 2012 to 2015. His educational background provides a foundation for his professional expertise in customer support and account management within the tech industry.
Internship Experience
Before joining Klaviyo, Zach Wooster gained experience as a Promotion Intern at Silverback Artist Management in 2014. This internship lasted three months and allowed him to develop skills relevant to client relations and promotional strategies.
High School Education
Zach Wooster completed his high school education at Belmont High School. This foundational education preceded his college studies and subsequent career in customer support and management.